Customer First, Service Foremost
OnlineNIC has implemented a forms based process that has the following benefits:
Online Knowledge base & FAQ system is convenient for effective and handy trouble shooting.
Integrated Live Support for real time trouble shooting.
Submit a ticket at https://helpdesk.onlinenic.com
For OnlineNIC's partners, please drop an email to email@example.com or directly open a ticket at https://helpdesk.onlinenic.com/.
If you, however, purchased your domain or related services with one of OnlineNIC resellers, we encourage you to solve your issue directly with the reseller or the service provider via which you purchased your service. Any assistance needed, please choose end user portal at helpdesk.onlinenic.com.
We will acknowledge the receipt of your email/ticket within 1 hour if your email/ticket is successfully sent. Our account specialist will respond to your email/ticket within 24-48 hours.
|OnlineNIC, Inc.||(US) +1-510-769-8492|
|3027 Teagarden St.|
|San Leandro, CA 94577, USA||(US) +1-510-769-8487|
To contact us
Please use the above online ticket system to submit your requests; if you prefer to send us an email, please use the following email addresses for different portals.
|OnlineNIC Partner Supportfirstname.lastname@example.org|
|OnlineNIC End user Supportemail@example.com|
|OnlineNIC Business Channelfirstname.lastname@example.org|
|Note: If you are end user, which means your domain or related services were managed by one of partners of OnlineNIC, we encourage you to solve your issue directly with the service provider. Any assistance needed, please choose end user portal at helpdesk.onlinenic.com.|
- Domain Abuse Contact
- To report domain abuse, please send report to email@example.com, or open a ticket at https://helpdesk.onlinenic.com
- Law Enforcement Contact
- If you represent law enforcement/government agencies, please send your request to firstname.lastname@example.org;
Note: This is a dedicated contact for law enforcement, government agencies or other similar authorities.Requests from non-law enforcement/government agency may not be processed or answered.
OnlineNIC's mission is to help you grow business, no matter you are small or big.